Return Policy

Distance Selling Rules & Returns

Under the UK's distance selling rule you may cancel a contract at any time within seven working days, beginning on the day after you receive the products. In this case you will receive a full refund for the price paid for the product (your statutory rights remain unaffected).You must return the products in the same condition in which you received them and at your own cost and risk. You have a legal obligation to take reasonable care of the products while they are in your possession, If you fail to comply with this obligation, we may have a right of action against you for compensation (this provision does not effect your statutory rights).

Beads and components that are received in sealed packaging can only be returned if they remain sealed unless a product is faulty (all packaged items allow full and comprehensive visibility of the enclosed items).

14 Day Return Policy

We also offer a refund on most purchases if returned in the condition in which they were sold within 14 days. The refund is only offered if the products are not used and returned to us in there original condition;

Beads and components that are received in sealed packaging can only be returned if they remain sealed unless a product is faulty (all packaged items allow full and comprehensive visibility of the enclosed items).

Selection Viewer

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