Frequently Asked Questions

If I receive my order, and it is incorrect or the colour is not quite what I expected. Can I return these items?

Yes, we want you to be completely satisfied with your purchase. All of our items come packaged with a clear view of the contents; if you are not happy with the colour choice for any reason you may return any of the items. We ask you to return the items in the original packaging un-opened and within 14 days for a full refund. See full terms and conditions.

What are your postage costs?

All post goes first class Royal Mail unless you choose one of our alternative options, Recorded Mail or Courier.

I have never made jewellery before and I am not sure where to start.

Exploring our beads, components and tools has been made easy with our colour picking tool. You could start by watching the following video. The video should give an idea of how to navigate using our Kits as an example. We will also be adding video’s to our ‘How to bead’ blog on ‘jewellery making’ so please keep checking back for new information.

I would like to learn Jewellery making techniques, what would you recommend?

There are different styles of designing Jewellery using beads. Beads can be woven or stitched together, or they can be threaded or hung on different threading materials such as sterling chain, or a modern material such as miniature stainless steal cable. Part of the enjoyment of beading is discovering ways to fashion beads into arrangements that compliment you and your lifestyle. Our unique Kits offer insight into both of these styles of beadwork. Our little Magic Guide of Techniques is an A6 booklet which can be a great gift for a beginner, the booklet can also be downloaded as individual PDF’s from the individual product items. All of the technique guide, PDF documents can be accessed easily from Bead workshops. This is a great way to have a good grounding on basic techniques that teaches you, how to finish a necklace or complete a pair of earrings; these skills enable you to create Unique Stylish Fashion Statements without boundaries.

I want my teenage daughter to learn to make Jewellery can you give some advice?

To encourage younger people to be independent and become confident decision makers, having a Hobby encourages positive thinking. Creating Jewellery that is suitable to the needs of a younger creative is accommodated by our superb fashionable colour palettes of Unique and inspiring glass beads. Quality is at the forefront of our business philosophy, giving positive direction and a constructive message, that ‘less is more’. These properties inspire positive thinking as our young people survey and explore their ever changing landscape. Our Seed beads are a superb starting point; they are produced in the Czech Republic, by traditional glass producers whose history goes back to 1780. The production of these glass beads uses cutting edge technology producing glass art that friends will share and admire. We do a range of colour customisable kits to work with this dynamic seed bead in several designs: Macramé bracelet, Spiral beaded macramé bracelet, Lacy Bracelet.

Can we visit your premises?

You can visit our retail premises Monday to Saturday 10am – 5pm.

Do you ship internationally?

Yes we do.

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